Hi Steven,
Many people are asking this question. OOB ServiceNow updates Mac address in Network adapter table. Some device will have multiple network adapters so you will get more than one mac address. To avoid this confusion ServiceNow updates in Network adapter table.
I have written a custom probe and Sensor, in case if you want to update directly the Server table.
Probe: You can write WMI probe to update Mac address. Below is the Wmi path of mac address
Win32_NetworkAdapterConfiguration.MACAddress
Sensor: Below is the sensor code to parse the MAC address
new DiscoverySensor({
dataArray: [],
process: function(result) {
this.parseResult(result);
},
parseResult: function(result) {
var dataArrayList = g_array_util.ensureArray(result.Win32_NetworkAdapterConfiguration);
for (var i = 0; i < dataArrayList.length; i++) {
var element = dataArrayList[i];
var dataArrayDef = {};
dataArrayDef.mac_address = element.MACAddress;
var mac_add = dataArrayDef.mac_address;
var param = /^([0-9A-Fa-f]{2}[:]){5}([0-9A-Fa-f]{2})$/;
if(JSUtil.notNil(mac_add) && mac_add.match(param))
current.mac_address = dataArrayDef.mac_address;
}
},
type: "DiscoverySensor"
});
Hope this helps for you.
Regards,
Vivek
Based on the impact hit like, helpful or correct.
