TASK ID in assessment instance table-urgent
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02-12-2024 09:03 AM
I created a business rule ie when an RITM is resolved it will trigger the survey to a set of users
Currenly survey is triggering as expected but how can i get the RITM number in assessment instace table.
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02-12-2024 07:47 PM
Hello @JPSS,
For similar kind of requirement, please refer to the link below:
https://www.servicenow.com/community/itsm-forum/how-to-acces-task-number-from-assessment-instance-ta...
Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

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02-12-2024 08:38 PM
Hi @JPSS
Please follow below servicenow article to achive the same:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0830143
Aman Kumar