TASK ID in assessment instance table-urgent

JPSS
Tera Contributor

I  created a business rule ie when an RITM is resolved it will trigger  the survey to a set of users

 

Currenly survey is triggering as expected but how can i get the RITM number in  assessment instace table.

 

2 REPLIES 2

Abbas_5
Tera Sage
Tera Sage

Hello @JPSS,

For similar kind of requirement, please refer to the link below:
https://www.servicenow.com/community/itsm-forum/how-to-acces-task-number-from-assessment-instance-ta...

 

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

Aman Kumar S
Kilo Patron

Hi @JPSS 

Please follow below servicenow article to achive the same:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0830143

 

Best Regards
Aman Kumar