Display hierarchical lists in reference fields

nyardi
Tera Contributor

I've set up a hierarchical list for Users to show a related list on the Users list.

On our incident form we have a "Requestor" field which references the "User" table. I am unable to show the same hierarchical list

2 REPLIES 2

greg_mcgough
ServiceNow Employee
ServiceNow Employee

Hi Nikita,



Have you tried adding the attribute "tree_picker=true" to the reference field dictionary record? Please see the below documentation:



http://wiki.servicenow.com/index.php?title=Tree_Picker#gsc.tab=0



Please hit Like, Helpful, Endorse and/or Correct to help the community.



Best,


-Greg


I have and it didn't seem to do anything.