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Display Multi Row Variable Set data in Service Portal

Jamsheer1
Tera Guru

Although we can use Service Portal to submit the multi row data, there is no way to display these on Portal ticket Widgets. According to below KB this feature is targeted in future release. 

Multi Row Variable Set data.

Is there anyway to display the multi row variable set data in Service Portal?

1 ACCEPTED SOLUTION

Jamsheer1
Tera Guru

This feature is already available in Newyork release . 

  • A multi-row variable set is now visible in the variable summarizer in Service Portal.

https://docs.servicenow.com/bundle/newyork-release-notes/page/release-notes/it-service-management/se...

Here is the same screen print from Service Portal summarizer view.

find_real_file.png

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6 REPLIES 6

Jamsheer1
Tera Guru

This feature is already available in Newyork release . 

  • A multi-row variable set is now visible in the variable summarizer in Service Portal.

https://docs.servicenow.com/bundle/newyork-release-notes/page/release-notes/it-service-management/se...

Here is the same screen print from Service Portal summarizer view.

find_real_file.png

One thing I would watch out for is if the widget was customized and not up-kept.  I've noticed in some instances that I've worked on where a customized version was used and thus was missing this feature.