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Displaying Users name instead of Incident no's in the slush bucket when I click on Child Incidents

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NBK
Tera Contributor

‎08-21-2024 09:16 AM

Displaying Users name instead of Incident numbers in the slush bucket when I click on the Child Incidents in a Incident form.

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Brad Bowman
Kilo Patron
Kilo Patron
In response to NBK

‎08-21-2024 10:19 AM

On the incident table (tables in the left nav, or right click the header on an incident record and Configure -> Table) Set the value of caller_id, or whichever field has Display = true, to Display = false, and set the number field to Display = true.

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Brad Bowman
Kilo Patron
Kilo Patron
In response to NBK

‎08-21-2024 10:29 AM

You are welcome!

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