Displaying who is the active on-call member from the calendar

Ben Cervantes · ‎04-12-2018

Is there a way to display who is the active on-call member from the calendar. For example we may have John Doe in Order position 3 and he is the active on-call member for the week but when we query the roster it will display who is in position 1 instead of who is truly on-call?

srinivas007 · ‎04-16-2018

If you want to make an api call through script you can do like this -

var request = new sn_ws.RESTMessageV2();
request.setEndpoint('http://localhost:8008/api/now/on_call_rota/whoisoncall?group_ids=0a52d3dcd7011200f2d224837e6103f2');
request.setHttpMethod('GET');

//Eg. UserName="admin", Password="admin" for this code sample.
var user = 'admin';
var password = 'admin';

request.setBasicAuth(user,password);
request.setRequestHeader("Accept","application/json");

var response = request.execute();
gs.log(response.getBody());

For more examples navigate to rest api explorer select an api call you can see examples 
to attach them in the code like in the screenshot attached.

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jdrebel2 · ‎09-20-2021

@srinivas007 , It appears the on_call_rota tableName no longer exists in the Paris Instance. It seems there is mostly On-Call Escalation tables. Has this been updated to a different table name? Thank you for your help.