Do we have restrictions on third-party outbound calls?

[Community Alums]

like per hour / day we can only make 10k calls or 1L calls etc?

[Ankur Bawiskar · Accepted solution]

@Community Alums 

From ServiceNow side no limit.

It all depends on how many calls the 3rd party can handle in an hour or day

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul - LNG · Accepted solution]

Hi @Community Alums 

No there is no limit defined by ServiceNow.

[Community Alums]

does ServiceNow cost or subscriptions depends on number of calls that were triggered?? 

[Dr Atul - LNG]

Hi @Community Alums 

Tough to answer for the costing part, you should speak with your SN account manager for this.

[Robbie]

Hi @Community Alums,

Whilst there is no limitation from a number perspective, if you're leveraging IntegrationHub, you should consider costs.

If you're not leveraging IntegrationHub and have implemented Scripted REST API's for example, you're fine, costing should not be a factor.

As a safety precaution, a heads up and quick ticket to ServiceNow Support is always a good option to confirm.

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.



Thanks, Robbie

[Community Alums]

If I want to trigger a rest message from flow designer to fetch data from third party I do execute it from action? is that mean I am using integration hub?  can I get some more inputs to differentiate integration is a normal or it is through integration hub in flow designer? 

[Robbie]

Hi @Community Alums,

It is possible to call a REST Message from 'Flow Designer' using 'Action', however importantly you need to also use a 'Script step'.

Kudos to @Kartik Choudha1 who has provided a great response on the community with an example demonstrating how - found below.

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.



Thanks, Robbie

https://www.servicenow.com/community/now-platform-forum/call-rest-message-from-flow-designer/m-p/103...