Do we have restrictions on third-party outbound calls?

[Manikantahere]

like per hour / day we can only make 10k calls or 1L calls etc?

[Ankur Bawiskar · Accepted solution]

@Manikantahere 

From ServiceNow side no limit.

It all depends on how many calls the 3rd party can handle in an hour or day

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG · Accepted solution]

Hi @Manikantahere 

No there is no limit defined by ServiceNow.

[Manikantahere]

In the article he mentioned,

It's true that integration Hub plugin is required if we want to use REST step to call the web service of target instance/external system.

But if the requirement is like you have the 'Rest Outbound Message' configured on your instance and you want to call external system webService through this REST message.

We can call the REST Message from 'Flow Designer' using 'Action' with 'Script step'.

so Rest step only falls under Integration hub but not the Action' with 'Script step ? is it correct way to understand?

[Robbie · Accepted solution]

Hi @Manikantahere,

That's correct. I would however confirm this with your account manager or raise a ticket via ServiceNow support to confirm - but essentially, that's correct. API calls and costs are only associated to IntegrationHub - hence why I asked how are you calling the API or outbound call.

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.



Thanks, Robbie

[Manikantahere]

I do try for it. FYI information we don't have integration hub subscription seems.

so using script option through action nether have restricted limit for calls nor cost. right? 

thanks for your help here.