drop-down field values not changing
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05-10-2022 03:06 AM
Hi
I have 2 drop-down fields, Type(String) and State(Integer). I have 2 options for Type field: Planning & Implementation.
When I select Type as Planning, state field is displaying some choice values, (which is expected)
then If I change Type as Implementation, state field is displaying some other choice values. (which is expected)
But If I change back the Type as Planning, then it is not showing the correct state choice values.
Anyone help me out here...

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05-10-2022 03:10 AM
Please check if there are any onchange client scripts or UI policies which are written for field on this Type field. That should be impacting this behavior.
Feel free to mark correct, If I answered your query.
Will be helpful for future visitors looking for similar questions 🙂
Aman Kumar
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05-10-2022 03:16 AM
Hi,
Can you share what script are you using for this?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader