duplicate tag is generated in tag(Syetem definition-> tags) table

anasuyaray
Kilo Expert

Hi,

A tag is created with no owner and some label entries. It has a particular group specified.

Now that tag is duplicated each day in tag table. Every day 3/4 tags are getting created with the same name in tag table(system definition->tags) and duplicate tags have owner as well who do not have tag_admin role. But group is same for the duplicated tags.

Please help me out how this can be possible. I have checked the business rules in tags table.

Please let me know what happens if we create a tag with no owner.

Any help will be appreciated.

1 ACCEPTED SOLUTION

Hi Brian,



'Created by' is same with the owner of the tag.



Yesterday 4 tags were created. Please find the 'created' following:


11:28:00 PM


10:35:51 PM


05:34:31 PM


02:08:31 PM




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2 REPLIES 2

brian_quinn
ServiceNow Employee
ServiceNow Employee

Anasuya,



What is the value for the "Created by" field for the duplicate tags?   What about the "Created" time stamp?   Is the timestamp the same (or very close) for the 3 or 4 duplicates that are created every day?



Thanks


Brian


Hi Brian,



'Created by' is same with the owner of the tag.



Yesterday 4 tags were created. Please find the 'created' following:


11:28:00 PM


10:35:51 PM


05:34:31 PM


02:08:31 PM