There's a custom table in our instance called resolution code, I'm trying to change the description of multiple records and set some records to inactive using easy import from the list view. I select update and download the template.
However when I upload the modified records, the processor sets these to insert instead of update.
I have tried changing the number of records (the attached example has 5 records only) and deleting all columns except description, with no success.
1 out 10 tries I get this error from the processor: "The following columns should not exist in the imported spreadsheet: Sys ID".
Has anyone come across this issue and found a fix? Thanks in advance
Prod instance: Istanbul Patch 9a
