Edit access on a field for only particular role

[GTSNOW]

Hi,

I have created a Check Box field in incident form. I want that field to be made true or false only by the incident manager role I created. Please help.

[Victor Ruiz]

Use ACL rules:   http://wiki.servicenow.com/index.php?title=Using_Access_Control_Rules#gsc.tab=0

[Govind Kumar S1]

Hi Gaurav,

you need to create an ACL ..

right click on field -> configure dictionary .

go to Access Control related list. create an ACL with operation write. and in required role provide your incident manager role.

This will fulfill your requirement. take a look at demo instance . demo019.service-now.com/login.do .i have created a role "govind". field on incident table "govind test" and a user " govind sharma" .only govind sharma with role govind can make field true or false. for others it is read only field.

Thanks & Regards

Govind Kumar Sharma

[Govind Kumar S1]

Hi Gaurav,

Please try it and let me know .

Thanks & Regards

Govind Kumar Sharma

[GTSNOW]

I have actually made the ACL. Please below SS, I have given Incident_ manager role..but the id which i am using is not able to check box the box. This id has that role in it. is it something conflicting. Please help.

.