Edit button in related list not showing for some users

sndev1099
Giga Expert

Hi,

Users are unable to see the below Edit button. I have added read/write/delete ACL's to the table in question and added the role to the role list in UI action but still no luck. Is there something else that I am missing?

find_real_file.png

 

find_real_file.png

1 ACCEPTED SOLUTION

6 REPLIES 6

Prateek kumar
Mega Sage

Did the logged user has the role mentioned in the Edit roles field?


Please mark my response as correct and helpful if it helped solved your question.
-Thanks

Yes they have the role required

Hi Bracken,

Did you check "Omit edit condition" script field is restricting it?

sharing few links for help

The New or Edit button does not appear on a one-to-many related list

https://docs.servicenow.com/bundle/orlando-platform-user-interface/page/use/using-forms/task/t_Confi...

https://community.servicenow.com/community?id=community_question&sys_id=8a5ee4ebdbac2b40a39a0b55ca96...

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

I figured it out. This post helped me out, I needed a create ACL as well.

https://community.servicenow.com/community?id=community_question&sys_id=08ac319adb65ab00656a5583ca96...