Created one new catalog item in one instance and it was showing in the service portal. But when the amendments are moved to other instance by update sets, the item is not showing when searching in service portal of the second instance. Current config...
Hello Community hope you can help with this I recently had to create a record producer form. On the record producer form I had two variables:Reference variableLookup Select box variable Both variables are on the same table and the lookup select vari...
I have a AQCC Name(u_aqcc_name) List type field(it reference to u_aqcc table) in Asset table and it holds one or more AQCC Names data with comma(,) separated. if I load data into Asset table thru Transform Maps, if the AQCC Name exist(ex: AQCCTest01)...
Hi, good afternoon. I am trying to receive emails on my ServiceNow instance to create tickets, but I noticed that when conducting tests, the emails do not arrive at the instance. If you are accepting the reception of emails from addresses registered ...
Hi I have run into the issue where I can create the schedule and see all team members, but when the team members access it, they don't see the schedule I created. I thought it had to do with a system property - (https://docs.servicenow.com/bundle/uta...
I have scenario where I have to save the form and call the Ui page on click of a UI button. I tried using g_form.save() and g_form.submit() but nothing worked. I have tried calling another function from on click function but not sure about the right ...
Hi, I have a doubt related to email logs. When we open email logs ,under reciepients email ids, how can i find where and in which application (ex: inbound action or notification), that email id is involved. In the sense how can i search where this em...
Is there a way through the flow designer to send notification to requested_for , 30 and 14 days before the expiry_date variable on requested item?I started like this, but don't know how to get requested_for into recipientsThanks in advance for the ad...
I have created a module with Link type as New Record and disabled all UI Actions:Save,update,Delete.The purpose of this module is just to search one record and details will autopopulate with respective data.When ever i navigate to other module/same m...
I have to send a notification to the user when the ticket is 3 days old and the state is in awaiting info state and when a ticket is in the "awaiting info" state for more than 6 days, then the ticket should be canceled.. i have created scheduled jobs...
Hi I have added a button to the form, it's working in form which redirects to other login page but the same button is not working in workspace. How to fix this? var url = current.message_key;action.setRedirectURL(url); Thank you
Hi All, I want to compare two dates , one is Calander date time and another one is Glide date time, I want to comapre if both of these are same.
I've a CI form where there is a field called Group Email. I wanted to have a validation where this field should accept only valid DL no other text nor individual email id. It should only accept valid DL. How to achieve this?
Hi Team, I have one assignment rule in which we are getting assignment group name from api whom we have to pass in script include and there we need to return value according condition , for that I have written script include and assignment rule in ...
Hi Experts!! How to make manager of group edit the fields of the group which they manage? Thanks,Hema
