email notification when LDAP connection is broken

pmendoza
Kilo Explorer

Is there a way to generate an email notification when the connection between ServiceNow and the LDAP server breaks? We recently had this issue and I saw entries in the LDAP logs when the scheduled group and user imports tried to run:
2013-07-08 00:00:13InformationLDAP Processing RDN and rangeLDAP
2013-07-08 00:00:23InformationCommunication error: [server URL]LDAP
2013-07-08 00:00:23InformationLDAP Processing RDN and rangeLDAP
2013-07-08 00:00:23Information[server URL]LDAP
2013-07-08 00:00:23Informationjava.net.SocketTimeoutException: connect timed outLDAP
2013-07-08 00:00:33Information[server URL]LDAP
2013-07-08 00:00:33Informationjava.net.SocketTimeoutException: connect timed outLDAP
2013-07-08 00:00:33InformationCommunication error: [server URL]

Is there a way I can use this information to generate an email notification or create an event when this information is generated? Or is there a better way to detect a broken connection?

5 REPLIES 5

Thank you, this is exactly what we need!