I have a requirement for the cat item . where i have a date/time field .
I want to allow users only to select the date .today+3 .
Forum Posts
Updated Our Intranet URL - Need to Search for Links that need to be updated
Our company is updating our Intranet and SharePoint URLs. Is there any way to search all knowledge articles that may reference the old URL?
Show/hide Variables in RITM Form on the change of Assignment Group field value
I wanted to Display a Variable set in RITM form for when assignment group is X and when someone assign the same RITM to another assignment group let's say 'Y' , then I want to display other Variable Set in the RITM Form.Can it be possible ?
Resolved! Possible to convert a Record Producer to a Catalog item?
Hi,I have a couple large record producers (one has 73 variables) and I need to change them to Catalog Items. The original versions are client-facing forms that generate a Case; I've copied them and made them internal only and need to turn them into C...
Flow triggers IF and ELSE condition same time
Hi all Does anyone knows flow designer flow , if condition and else condition triggers same time and update the record?It appears that when the if condition is met, the flow design executes accordingly; however, I have also included an ELSE condition...
How to change instance banner logo size in Next Experience (Platform UI)?
Hi Team, I am trying to change the instance banner logo size in Next Experience (Platform UI).Even after uploading a new logo with different dimensions, the size remains the same in the header.Could you please let me know:Is there a way to increase o...
Updating Price when item or quantity changes
We are in the process of rolling out our hardware catalog, and I noticed an issue once the REQ/RITM/SCTASKS are created. If the item that the RITM references is changed, or if the quantity is changed, the price on the RITM does not update. I figur...
Resolved! Version field is empty in knowledge articles
Hello,I have the necessity to give some users the permission to checkout and edit knowledge articles in my instance -the problem is I've noticed that most of the articles in both my developer and production instances have their version field empty, s...
Things Every ServiceNow Developer Must Know : Part 3
Things Every ServiceNow Developer Must Know : Part 3 1)glide.servelet.urigs.getProperty('glide.servlet.uri')This property will return your instance base url . This is helpful when creating urls for emails. Instead of creating static url you can use t...
How to enable Risk Assessment UI action in Agent Workspace
How to make the Change Risk Assessment related link to be available in Agent Workspace. I have enabled the workspace button checkbox in the UI action and its showing in Agent Workspace. But when clicking on it nothing happens. Please help.
Is there a way to create a walk-up appointment during a catalog item workflow?
I have tried doing it through a workflow script, a business rule, and event trigger into a Flow. Nothing seems to meet all requirements. Workflow script, no errors but no appointment. Business rule and Flow, I cannot seem to map the variables from...
Resolved! No results returned from Script Include when called from Client Script in Declarative UI Action
In my scoped app I have created: Declarative UI Action implemented as client script (for SOW) and client callable Script Include. However, I see that the function which should be called from the GlideAjax (reopenForProblemAjax) is not even called and...
ITSM Starter Pack
Hi All,Can you point me to the resource which contains starter packs for ITSM Implementation for a greenfield project. I remember there were starter packs in excel format which are stories for implementation. They were really handy for an earlier pro...
Plugin Expiry & Update Tracking
Hi All, A scheduled job is required to identify plugins that have expired or have updates available.The system should trigger a notification containing the relevant plugin details whenever an expiry or update is detected. Please suggest??
ReleaseOps Implementation POC
Hi All, Has anyone implemented Releaseops.I need to implement it for three instances,dev,stage and uat.Currently for POC ,we will be treating our UAT instance as prod. I have configured ,but when deploying I want mine update sets to be moved from dev...
