EmaIL Script is not captured in Update set

[AleshKumarK]

I created an email script. When I open that particular email script record, I can see the associated update set in the Versions tab. However, when I open the update set, I don’t see this custom update listed.

[Tanushree Maiti]

Hi @AleshKumarK 

Make sure you have selected correct Update set and correct scope to get that changes on email script captured.

It is configuration changes, and it is properly get captured in update set.

[Ankur Bawiskar]

@AleshKumarK 

can you check you selected the correct update set from picker and checking the proper one?

If it shows in versions then it means it should be there in the Update set.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Badrinarayan]

Hi @AleshKumarK  , 

import add to update set related link in your instance from the below link and once imported , click on that link on a specific record , verify if the update got captured or not

Refer to this article

https://developer.servicenow.com/connect.do#!/share/contents/9824957_add_to_update_set_utility?v=7&t...

Mark my answer as helpful if you think this solution helped

Thanks regards

Badri

[VSAmbicaB]

Please Make Sure to Create update set  under required scope with state in in-progress to be captured before you create email script.  I have a written script to send notification after the incident got created. 

It worked good for me and updates captured in my created update set also.

Hope it will be useful for you.