Email sending disabled from PDI.

Yogita11_ · ‎05-30-2024

Hello All,

Does email sending from PDI is disabled from ServiceNow? I am trying to send the email from PDI everything is looks okay in my PDI but email are not triggered. I heard from someone servicenow has stopped this functionality.

Does anyone have any idea?

Dr Atul G- LNG · ‎05-30-2024

Yes , correct @Yogita11_

From PDI we cant send or receive the emails due to security issues.

It was possible till London release but after that it has been stopped. You can stil configure email on PDI but i will not recommend , as it will bring your personal emails in PDI.

Follow this link

https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul G- LNG · ‎05-30-2024

Yes , correct @Yogita11_

From PDI we cant send or receive the emails due to security issues.

It was possible till London release but after that it has been stopped. You can stil configure email on PDI but i will not recommend , as it will bring your personal emails in PDI.

Follow this link

https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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