End User and Fulfiller training

[Nagashree5]

Hi All,

We have around 100 people who are fulfillers and around 20 Requesters (End-Users). They don't have a single idea how SNOW works. We are planning to provide training for them. 
Are there any free or paid trainings provided by servicenow regards to this.

Please let me know if there is anything of such sort.

Thanks in Advance

[AshishKM]

Hi,

ServiceNow youtube channel has a lot of learning material.

Getting started with the Now Platform user interface

Getting started with the application navigator

https://www.youtube.com/playlist?list=PLCOmiTb5WX3o29YZoUSZGxRUjcP8fdOL-

Also you can visit nowlearning portal and select some best training/learning course which matches your requirement. e.g. ITSM module ( Incident, Change, Problem, Knowledge and Service Catalog )

https://nowlearning.servicenow.com/lxp 

There are many more options available, you need to review and select the best one as per your organization need.

Please mark helpful/like and correct if it helps you.

[Nagashree5]

Hi @AshishKM ,

Thanks for providing the resources. Apart from these, are there any paid courses that servicenow provided for the End Users or Fulfillers.

Thanks in Advance

[AshishKM]

Hi,

NowLearning portal has free and OnDemand ( paid) both type of learning courses but those are for individual user. You can talk to your ServiceNow account manager paid training.

[pparra]

Check this link: https://www.servicenow.com/services/training-and-certification/foundations-elearning.html