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02-24-2021 10:38 PM
Hi,
How to resolve this error?
amb.ServerConnection [ERROR] Connection broken
Solved! Go to Solution.
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Service Catalog

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02-24-2021 10:44 PM
Hi
I also read your other thread about this question and I found this link.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0954495
Maybe you need to upgrade your instance to the latest patch!
Let me know if that answers your question and mark my answer as correct and helpful.
BR
Dirk
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02-24-2021 11:10 PM
my patch is 4a
will it show this error after upgradation also?

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02-24-2021 11:14 PM
Well, according to the link I shared above, this error seems to be known.
If it still appears on your instance, I cannot say.
Do you talk about a PDI?
BR
Dirk
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02-24-2021 11:18 PM
no company instance
also I am loading the other field in the same fashion and it is not giving this error.
Do you know how to increase the response time ?

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02-24-2021 11:17 PM
The Article reference by the link above is for "PARIS Patch 6 Hot Fix 2"
Here in the list of issues, you can find the bug, that you mentioned (see screenshot below):
I personally do not have access to the details of the KB Article mentioned, but maybe your admin at your company.
Otherwise, for a PDI, you just might give it a shot.
Let me know if that answers your question and mark my answer as correct and helpful.
BR
Dirk