error: amb.ServerConnection [ERROR] Connection broken

Anshula Awasthi
Giga Contributor

Hi,

How to resolve this error?

amb.ServerConnection [ERROR] Connection broken

 

1 ACCEPTED SOLUTION

DirkRedeker
Mega Sage

Hi

I also read your other thread about this question and I found this link.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0954495

Maybe you need to upgrade your instance to the latest patch!

Let me know if that answers your question and mark my answer as correct and helpful.

BR
Dirk

 

View solution in original post

8 REPLIES 8

my patch is 4a 

will it show this error after upgradation also?

Well, according to the link I shared above, this error seems to be known.

If it still appears on your instance, I cannot say.

Do you talk about a PDI?

BR

Dirk

no company instance 

also I am loading the other field in the same fashion and it is not giving this error.

Do you know how to increase the response time ?

The Article reference by the link above is for "PARIS Patch 6 Hot Fix 2"

find_real_file.png

Here in the list of issues, you can find the bug, that you mentioned (see screenshot below):

find_real_file.png

I personally do not have access to the details of the KB Article mentioned, but maybe your admin at your company.

Otherwise, for a PDI, you just might give it a shot.

Let me know if that answers your question and mark my answer as correct and helpful.

BR
Dirk