Resolved! Reopening a Sprint
I'm an admin (and yes I'm new). How do I reopen a sprint I completed by mistake?
Forum Posts
Resolved! How to pause a flow until an attachment is added to the RITM record?
Hi, I need to pause flow until an attachment is added to the RITM record. I have tried "lookup attachment", "lookup records", "wait for condition" actions etc. however none seem to be helpful here. Has anyone worked on similar requirements using flow...
Run The Transform Map Only If There's Incoming Record
Hello, I had a requirement to integrate Servicenow and a 3rd party tool via Data source of type JDBC which is working fine as expected to fetch the data from 3rd party tool and update/create records within Servicenow custom table. This custom table h...
"Operation against file 'problem' was aborted by Business Rule 'Transform synchronously^<sys_id>'. Business Rule Stack:Transform synchronously"
Im trying to update the state of the problem record through an import set API transform script. I get an error "Operation against file 'problem' was aborted by Business Rule 'Transform synchronously^<sys_id>'. Business Rule Stack:Transform synchronou...
How to create report to show breached incidents assignment group
Hi All, We Want a report to show the list of incidents that are breached under resolution sla along with the breached assignment group. I created report on sla_breakdown_by_assigment and able to fetch assignment group in which sla is breached. But ov...
Approvals skipped due to to invalid rule syntax in flow designer error logs
Hi, @Chuck Tomasi @Mike Reading @Ankur Bawiskar My second level approval got skipped and I can find this error in logs Flow Designer: Operation((SC) Change - Normal - Authorize_v1.Branch$1.1f76e11c87bf09d4605d32a73cbb3526.If$1.5b76e11c87bf09d4605d...
Making reference field as choice list
Hi, I have created a new table in which I have created a field refering to sys_user(User) Table. My intention is to make this reference field as a choice list. So I tried selecting my choice list specification as "Dropdown with None". However this ...
how to upload bulk data in CMDB Asset/computer
how to upload bulk data in CMDB Asset/computer
Resolved! Extract csv file from sftp to ServiceNow
Hi All, We are having a requirement to export the csv file data using SFTP. A file from a third party will be placing a csv file in SFTP Server , we need to extract it and do some checks and load the needed parameters(fields) into the ServiceNow User...
Donot close change request unless all change tasks are closed?
Hi all, We have requirement that "Donot close change request unless all change tasks are closed", So for that there is OOTB business rule "Check open change_tasks", So it abort the operation and throw an error message, But here my concern was like, w...
What role to assign to user to read / write to the Business Applications module and table.
I need to enable a group of users to read/write the Business Applications table and related contents. What is the Role that I need to assign to the user? I do not have APM module license.
Resolved! How do I restrict a single line text field to 15 characters only?
Hi, I need to restrict the first name and last name fields more than 15 letters Can you help me on script? Thanks in Advance!!
Table field is not showing my custom table in Responses UI Action
I am trying to create a response template for my custom application which is extended from a Task table and in the Global scope. However, I cannot find my custom table in the Table list of the Responses UI Action which is in Templated Snippet scope. ...
How do I configure approval emails for Standard Change Template approvals?
Hello fam! We have a set up where if any user tries to create / update any Standard Change Template then it would trigger approvals. We have 2 step approval where first goes out to owner of the Configuration Item and then second one to a group. We a...
Resolved! Update assignment group using flow designer
Hi , Hello I have a need:Use a flow designer to update the assignment groups I have a table A (mother) with an assignment group AThis table A mother is linked by related list to a child table I (Invoice) which can contain 1 or more children I My nee...
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