Error MessageNo valid config found for booking an appointment for catalog id

[Siva Ponnada]

I am working on walk-up experience appointment booking.
Created a record producer for the table wu_appointment with 2 out of the box variable sets
sn_walkup_variable_set and sn_appointment_variable_set
when i am clicking on try it UI action, getting the following error
No valid config found for booking an appointment for catalog id : 408d7923877bd1108c10fcc5dabb35b5
I am facing this issue because of sn_appointment_variable_set. This variable set has a macro sn_appointment_variable_set
which is not displaying on the screen. hence this issue.
Could you please help me resolve this issue.
Thanks in advance!
Siva Ponnada
But the same variable set is working fine in another record producer which has been available OOB (ex: SC Walk-up Appointment)

[RaghavSh]

Instead of creating the record producer, copy the OOB "SC Walk-up Appointment" and use it in your appointment configuration.

Once you copy that, there is no need to attach variables separately an it should work.

Please mark the answer correct/helpful accordingly.

[Siva Ponnada]

I tried this option but not working.
Thanks for the prompt response.

any other solution?

Regards,
Siva

[RaghavSh]

@Siva Ponnada this is an OOB thing which should work unless your instance in not customized.

Try raining an HI ticket with servicenow for this.

[Siva Ponnada]

I Agree with you Raghav, but that is not the case with this scenario.
I have tried in our demo instand and also my PDI, result is the same, it is not working.