Example of categories / subcategories - best practice

[Sue C]

Hi,

We are looking to revamp existing categories / subcategories for incidents.   Organisation circa 1500 staff so not large.

Currently using values plus change resistance baggage inherited from a predecessor system so not ideal 

Have been trying to find guidance on best practice or at least some good practical examples.  Not much luck thus far.

Is anyone able to help / point in right direction?

KRS

Sue

[Musab Rasheed]

Hello,

Check how it is setup in Incident table, similar way you can do by yourself, Also go through below video as well

https://www.youtube.com/watch?v=x55KA4CBOII

Regards

[Musab Rasheed]

Hello,

If you are fine with my reply, Please mark my answer as correct and close the thread.

Regards