Export KB Article as PDF

Kasi Ramanathan
Kilo Guru

Hi,

@AnirudhKumar 

Kindly help me  to export KB article as PDF.  I need a button called Export as PDF in kb_article page which will export the repective KB article as PDF.

find_real_file.png

1 ACCEPTED SOLUTION

Pranesh072
Mega Sage
Mega Sage

You can use the same script include provided.

 

Add the following lines in your html and client script on the clone Knowledge Article Content widget

<li class="kb-menu-entry" ><a href="" ng-click="c.exportThisArticle()"><i class="fa fa-print" aria-hidden="true"></i>  Print</a></li>

 

 

c.exportThisArticle=function()
	{
		var ga = new GlideAjax('DownloadPDFCustom');
		ga.addParam('sysparm_name' , 'kbArticleDownload');
		ga.addParam('sysparm_kbID',c.data.article_sys_id);
		ga.getXML(getResponse);
	}


function getResponse(response) {
		var answer = response.responseXML.documentElement.getAttribute("answer");
		window.open(answer);
	}

 

find_real_file.png

 

Script Include 

var DownloadPDFCustom = Class.create();
DownloadPDFCustom.prototype = Object.extendsObject(AbstractAjaxProcessor, {


    kbArticleDownload: function() {
		
		var kbID = this.getParameter('sysparm_kbID');

		var kbContent = '';
        var kb = new GlideRecord("kb_knowledge");
        if (kb.get(kbID)) {
            kbContent = kb.text.toString();
        }
		
		var v = new sn_pdfgeneratorutils.PDFGenerationAPI;
        var result = v.convertToPDF(kbContent, "kb_knowledge", kbID, kb.getValue('short_description')); //updated the title of pdf
		
		return '/sys_attachment.do?sys_id=' + result.attachment_id;
    }

});

https://community.servicenow.com/community?id=community_question&sys_id=72f14c67dbd0bc904819fb243996...

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26 REPLIES 26

Thank You. This is helpful

Kevin
Tera Expert

Hello,

I tried this in Rome and I got the following errors. Any Suggestions?

find_real_file.png