Exporting Sys id in place of reference field 'Display value'
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04-30-2018 01:56 PM
While exporting list of active incidents in excel, I need Caller sys_id in place of caller Display value. the use case is same with Assigned to and Assignment group.
Can we able to export reference fields with sys id's.
Thanks
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Incident Management
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09-01-2021 02:57 AM
Hi Naresh,
I'm not sure if you still need this 🙂 but I guess it might be able for the others.
Let's say you'd like to get report on incidents with sys_id of the locations they were reported on.
You'd add this line at the end of URL:
&sysparm_fields=sys_id,number,location,location.sys_id
You would get a list wit incident's sys_id, it's number, location's display name and location's sys_id.
For more info on the topic you can go here:
https://lemeaow.wordpress.com/2018/09/14/exporting-configuration-item-sys_id-and-reference-field-sys_id-in-servicenow-csv-export/