Hi,
I Need to sort the order of featured content Knowledge article based on sys_updated_on in serviceportal. I am using the OOB Widget. Can anyone let me know where I need to modify the serviceportal script
(function() {
options.title = options.title || gs.getMessage('Featured');
options.display_field = options.display_field || "short_description";
options.secondary_fields = options.secondary_fields ? options.secondary_fields.split(",") : getKnowledgeFieldsfromProperties();
options.show_secondary_fields_label = options.show_secondary_fields_label ? options.show_secondary_fields_label == 'true' : false;
options.max_records = options.max_records || gs.getProperty('glide.knowman.content_block_limit')|| '5';
options.always_show = options.always_show ? options.always_show == 'true' : true;
options.knowledge_base = options.knowledge_base || "";
options.reverse = false;
if(options.display_field != "short_description"){
options.secondary_fields.push(options.display_field);
}
var kbService = new KBPortalService();
var j = 0;
var result = [];
var kb = kbService.getFeaturedArticles(options.max_records,options.secondary_fields);
if(kb.results){
kb.results.forEach(function(f){
var record = {};
record.id = f.id+"";
record.link = f.link;
record.direct = f.meta.direct || false;
record.external = f.meta.external || false;
record.external_link = f.meta.external_link;
if (options.display_field){
if(options.display_field == "short_description"){
record.display_field = f.title;
}else{
record.display_field = f.meta[options.display_field].display_value;
}
}
record.order = j;
j++;
record.secondary_fields = [];
options.secondary_fields.forEach(function(key){
if(options.display_field != key)
record.secondary_fields.push(f.meta[key]);
});
result.push(record);
});
}
options.result = result;
data.template = $sp.getWidget("kb-list-widget-template", options);
function getKnowledgeFieldsfromProperties(){
//Generate secondary fields based on legacy properties
var fields = [];
if(gs.getProperty('glide.knowman.search.show_article_number') && gs.getProperty('glide.knowman.search.show_article_number') == 'true'){
var kbMod = new global.KBViewModel();
if(kbMod.isVersioningEnabled()){
fields.push('display_number');
}else{
fields.push('number');
}
}
if(gs.getProperty('glide.knowman.search.show_author') && gs.getProperty('glide.knowman.search.show_author') == 'true')
fields.push('author');
if(gs.getProperty('glide.knowman.search.show_view_count') && gs.getProperty('glide.knowman.search.show_view_count') == 'true')
fields.push('sys_view_count');
if(gs.getProperty('glide.knowman.search.show_last_modified') && gs.getProperty('glide.knowman.search.show_last_modified') == 'true')
fields.push('sys_updated_on');
if(gs.getProperty('glide.knowman.search.show_published') && gs.getProperty('glide.knowman.search.show_published') == 'true')
fields.push('published');
if(gs.getProperty('glide.knowman.show_unpublished') && gs.getProperty('glide.knowman.show_unpublished') == 'true'){
fields.push('workflow_state');
}
fields.push('rating');
return fields;
}
})();
Thanks
Sai Krishna
