Fields are not populating after submitting record producer

sinu2
Tera Expert

HI Team,

 

I have a record producer. Inside record producer i have created a multi row variable set name calle d as "item_list". Inside multi row variable set i had 6 variables. 

As soon as i submit the record producer from portal,  A record is creating to that table but fields are showing empty.

So how can i map those MRVS variable content inside native view table fields?

\

I had created a before Business rule to map MRVS to table fields but not working

the MRVS log is showing error like below

 

find_real_file.png

(function executeRule(current, previous /*null when async*/) {

var value = current.variables.items_list; //  MRVS variable name here
	gs.log('Inside :', value);

var parser = JSON.parse(value);
gs.log(parser);
var addtable = new GlideRecord('x_pl4_move4u_item');

for(var i=0;i<parser.length;i++){

addtable.name = parser[i].name;
addtable.move_request = parser[i].move_request;
addtable.is_fragile = parser[i].is_fragile;
addtable.category = parser[i].category;
addtable.short_description = parser[i].short_description;
addtable.volume = parser[i].volume;
addtable.insert();

}

})(current, previous);
1 ACCEPTED SOLUTION

are you using correct variable name within mrvs here?

var parserList = JSON.parse(producer.items_list);

current.name = parserList[0].name;
current.move_request = parserList[0].move_request;
current.is_fragile = parserList[0].is_fragile;
current.category = parserList[0].category;
current.short_description = parserList[0].short_description;
current.volume = parserList[0].volume;

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

27 REPLIES 27

Hi,

I already mentioned that if user adds n rows it would create n+1 records in target

n records from your script

1 record from the OOB record producer once you submit

use as per your design what business team wants

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

my business requirement is if user add 1 row then only 1 record should create

 

If user add2 rows then only 2 records should create.

There should be be create any addiitional record that too with out information

Hi,

additional row is the one which would get created by default when record producer is submitted.

then you can use catalog item instead of record producer

Have workflow attached to that catalog item and use run script to create n records based on n rows of MRVS

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Sai Kumar B
Mega Sage
Mega Sage

Hello, Author

why business rule? You can use the Record producer script try the below

var parser = JSON.parse(producer.items_list);
gs.log(parser);
var addtable = new GlideRecord('x_pl4_move4u_item');

for(var i=0;i<parser.length;i++){

addtable.name = parser[i].name;
addtable.move_request = parser[i].move_request;
addtable.is_fragile = parser[i].is_fragile;
addtable.category = parser[i].category;
addtable.short_description = parser[i].short_description;
addtable.volume = parser[i].volume;
addtable.insert();

}

Hi ,

Where can i find record producer script?

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