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‎01-18-2017 11:01 AM
HI All
I need help creating a filter condition on the field Assigned To when it changes from empty (null). Is there a way to do this?
I'm using this filter in a business rule to create metric instances on who is doing incident assignments when the assigned is empty changing to a technician.
Thank you
Solved! Go to Solution.
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‎01-18-2017 12:20 PM
How do I input that into the filter condition field in business rules?

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‎01-18-2017 11:43 AM
Try this
current.assigned_to.changesFrom('')
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‎01-18-2017 12:20 PM
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‎01-18-2017 12:23 PM
interestingly just by leaving the field blank like the image above solves my issue.

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‎05-03-2021 02:32 AM
If you are in need of the opposite, you can also write the code like this.
!current.assigned_to.changesFrom('')