Filter condition in the report for an update with in 24 hours
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11-03-2022 11:22 AM
- If a ticket is opened or created and there is no update happened with in 24 hrs then those incidents has to be displayed in the report. What condition should I have to apply to satisfy this requirement in the scheduled report.
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11-03-2022 12:05 PM
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11-04-2022 02:02 AM
I had tried this condition. But the result is different we are not getting the expected records