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Filter condition in the report for an update with in 24 hours

Sai Sruthi
Kilo Contributor

‎11-03-2022 11:22 AM

  1. If a ticket is opened or created and there is no update happened with in 24 hrs then those incidents has to be displayed in the report. What condition should I have to apply to satisfy this requirement in the scheduled report. 
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2 REPLIES 2

Mike_R
Kilo Patron
Kilo Patron

‎11-03-2022 12:05 PM

This should work

Mike_R_0-1667502334095.png

 

Mike
* My Collection of ServiceNow Stuff *

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Sai Sruthi
Kilo Contributor
In response to Mike_R

‎11-04-2022 02:02 AM

I had tried this condition. But the result is different we are not getting the expected records 

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