With an API we had some tickets created with a blank short description. We have a filter been using for a dashboard has a parameter "Short description...does not contain...XXXXX". These tickets with a blank short description were being excluded by the filter. We've adjusted our filter to include an OR that the short description is empty.
Is that expected behavior for a filter when dealing with an Empty field? Is it because the field is not considered truly empty but essentially has a value of Null?
