flow design

abhisek
Tera Contributor

I have created a flow design to close the RITM when all the tasks are closed, and it is working fine.

 

Now stuck on something: The next step what I have to configure is-> There is a field called 'Parent' on the RITM.

I have to check the RITM that I have already closed in the flow is having 'SCTASK' as that 'Parent' field value. If it has 'SCTASK' as the Parent field value then I have to close that Parent SCTASK as well using the same flow itself.

Can anyone please help me out.

 

Regards,

Abhisek Chattaraj.

 

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron
Tera Patron

@abhisek  Please refer to the following screen shot to check if the parent of an RITM is of type SC Task.

Screenshot 2023-09-28 at 12.01.42 AM.png

Here is how the Update Parent Action looks

Screenshot 2023-09-28 at 12.05.09 AM.png

Hope this helps.

View solution in original post

3 REPLIES 3

Sandeep Rajput
Tera Patron
Tera Patron

@abhisek  Please refer to the following screen shot to check if the parent of an RITM is of type SC Task.

Screenshot 2023-09-28 at 12.01.42 AM.png

Here is how the Update Parent Action looks

Screenshot 2023-09-28 at 12.05.09 AM.png

Hope this helps.

Hi @Sandeep Rajput 

If the Parent field of that RITM is empty then it should not do anything.

The requirement is: If the Parent field of that already closed RITM is not empty then it should close the SCTASK(SCTASK is the Parent field value).

 

Thanks&Regards,

Abhisek Chattaraj.

Hi @Sandeep Rajput 

It is working. Thanks a lot for your help. 

 

Regards,

Abhisek Chattaraj.