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09-27-2023 06:20 AM
I have created a flow design to close the RITM when all the tasks are closed, and it is working fine.
Now stuck on something: The next step what I have to configure is-> There is a field called 'Parent' on the RITM.
I have to check the RITM that I have already closed in the flow is having 'SCTASK' as that 'Parent' field value. If it has 'SCTASK' as the Parent field value then I have to close that Parent SCTASK as well using the same flow itself.
Can anyone please help me out.
Regards,
Abhisek Chattaraj.
Solved! Go to Solution.

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09-27-2023 11:33 AM - edited 09-27-2023 11:35 AM
@abhisek Please refer to the following screen shot to check if the parent of an RITM is of type SC Task.
Here is how the Update Parent Action looks
Hope this helps.

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09-27-2023 11:33 AM - edited 09-27-2023 11:35 AM
@abhisek Please refer to the following screen shot to check if the parent of an RITM is of type SC Task.
Here is how the Update Parent Action looks
Hope this helps.
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09-28-2023 05:53 AM
If the Parent field of that RITM is empty then it should not do anything.
The requirement is: If the Parent field of that already closed RITM is not empty then it should close the SCTASK(SCTASK is the Parent field value).
Thanks&Regards,
Abhisek Chattaraj.
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09-28-2023 06:41 AM