Flow Designer - how to access Catalog Task variables value

Community Alums
Not applicable

Hi ,

 

I have a requirement to create a Request using catalog Item when CI status changed (Automatic creation of REQ) ,

 

I can use the trigger condition on flow designer to trigger from cmdb table and using Create Request Item action to trigger the catalog.

A Task should be created and the fulfillment team has to fill the inputs (variables) in the Catalog task (after the task is created) . In the next action i need to use the value from the task variables to determine the Task 2 creation. etc..

 

how can we access the Catalog Task variables (value) at run time in the flow designer?

I can see we can access the RITM Variables using 'Get Catalog Variables ' but how can we access the Catalog Task variables (If few variables need to be entered on the Catalog Task during fulfillment )?

 

2 REPLIES 2

Anurag Tripathi
Mega Patron
Mega Patron

Hi,

Please check this if not already

Access RITM Variables using Flow Designer - ServiceNow Community

-Anurag

THOUSIF S N1
Tera Contributor

Were you able to resolve this ? How did you fetch the value?