Flow Designer - how to access Catalog Task variables value

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-10-2023 04:28 AM
Hi ,
I have a requirement to create a Request using catalog Item when CI status changed (Automatic creation of REQ) ,
I can use the trigger condition on flow designer to trigger from cmdb table and using Create Request Item action to trigger the catalog.
A Task should be created and the fulfillment team has to fill the inputs (variables) in the Catalog task (after the task is created) . In the next action i need to use the value from the task variables to determine the Task 2 creation. etc..
how can we access the Catalog Task variables (value) at run time in the flow designer?
I can see we can access the RITM Variables using 'Get Catalog Variables ' but how can we access the Catalog Task variables (If few variables need to be entered on the Catalog Task during fulfillment )?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-10-2023 04:31 AM
Hi,
Please check this if not already
Access RITM Variables using Flow Designer - ServiceNow Community
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-16-2024 07:42 AM
Were you able to resolve this ? How did you fetch the value?