Flow designer - read user input options then create sctask based off their selection

Andrew Meza
Tera Expert

I am in charge of automating the 'new hire' on boarding for the company. I am doing this via flow designer/workflow studio.

 

At a point I ask the end user "Does this new employee need any additional application access?"

Then it lists all the different systems we use so they can select. 

AndrewMeza_0-1714405455580.png

Do you think there is a way I can have the flow designer detect which applications they selected and then create a task? For example - 

For each option selected -> Create a scTask

 

I tried to use the 'for each' action but doesnt really work in my favor. Anyone else ever try to pull this off?

 

Also, this is how I have it structured at the moment but as more teams at the company user ServiceNow I'll keep expanding this workflow. I am using basic IF statements and creating a task, but my flow is already 65+ steps.

AndrewMeza_1-1714405703114.png

 

2 REPLIES 2

Dhanashree1
Tera Expert

Try using decision trees. It simplifies the if else loop

Let me look into this, thank you for the advice. I'll let you know how this works for me.