For KB_knowledge report getting error - Access to this content denied based on report_view ACLs.

[Rahul K2]

For table: KB_knowledge report

getting error - Access to this content denied based on report_view ACLs.

Thank in Advance...

[dmathur09]

Yes, it happened last week.

Can you share some screenshots of the user roles?

Regards,

Deepankar Mathur

[Rahul K2]

Hi Deepankar,

PFA, for the role assigned to user. Thank you

[dmathur09]

Hi Rahul, 

I can not see you have provided users with knowledge admin or knowledge manager role in your mentioned screenshot.

Either you provide the role to the users or you update the report_view ACL and provide ITIL or whichever relevant role is required.

Regards,

Deepankar Mathur

[Rahul K2]

I tried to give knowledge_admin and knowledge_manager roles but still user getting same error.

[dmathur09]

I can't see those roles in the screenshot that you shared. Can you share the user which is having the knowledge_admin or knowledge_manager roles and still not able to see the record. Can you please share those screenshots.

Regards,

Deepankar Mathur