1 ACCEPTED SOLUTION
Yes Gagandeep ,
1. Create a widget:Navigate to service portal -- widget
2. Create new and add the code in the html:
<span style="color:red;font-weight:bold;font-size:100%">
Requested Assistance
</span>
3. Create a UI macro - Navigate to UI macros (System UI - UI Macros)
and paste this code
<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
<span style="color:red;font-weight:bold;font-size:100%">
Requested Assistance
</span>
</j:jelly>4. Goto catalog item and in related list create a new variable
5. Select the type as:Macro and in the Type specification select the macro and widget.
Output:
Native view --
Portal:
Mark helpful and correct if it helps:
Thanks,
CB
