Resolved! Can a default sort order be set on a table?
I want to add a new module to the navigator and wanted to know if I can create a sorted view of a table. IE "Opened" sorted in descending order.
Forum Posts
Resolved! Delegate Request Script Needed
I Created a Delegate catalog Item to request Delegations and I attached one Workflow. In this work flow I used run script to create delegate record automatically.Run Script:var del = new GlideRecord('sys_user_delegate');del.initialize();del.user = cu...
Resolved! Need to add the Hamberg menu on the portal header next to the logo
@jaheerhattiwale Hi jaheer, Hope your doing well.! On the portal header next to the logo need to add Hamburg menu(PFA) whenever user hover it has to show some options like for example Catalog , Knowledge , Request something etc. Could you please h...
How to set a default value of survey question
Hi All,I have a requirement where if user do not attempt a survey question a default response/answer should get selected.So, I have 5 questions on the survey and each one is having below answer.Very Satisfied - 5, Satisfied - 4, Neutral - 3, Unsatisf...
Help - To remove duplicate records from database view and insert in a custom table via Schduled job
Hi All,I need assistance with removing duplicate records from the database view using a scheduled job.I made a custom table and copied only the records from the database view into it.Although I wrote this background script, undefined records are bein...
How to remove garbage value while importing data using transform map
How to remove garbage value while importing data using transform map.For eg: I am having field location and in location i am importing which contains :-100 South Charles Street, Baltimore,MD, ABC,101 Broadway East, Seattle,WAwhereas ABC is garbage va...
Resolved! Problem Record related list for Change Requests
Hi folks,I am having an issue with the Add button when I try to add a Change Record via the Related List in a Problem Record.When I click on the Add button, I get the below screen and can't search and add a Change Record.However, the New Button works...
Users can edit Knowledge Article
Hi all, If a user is an ITIL user and has the 'knowledge' role, I want the user to be able to edit any article that is assigned to his/her assignment group. For example, a user A is part of the assignment group BCD, I want the user to be able to edit...
Resolved! Create Incident Task for Incident/Record Producer based on variable from variable set in the record
For the above question, a group has a record producer related to our conference room.One question is a Yes/No variable.If Yes, the goal is to create a new Inc Task and assign it to a group. An alert, if you will.
Resolved! Filtering records where two fields are different and include empty fields
Hi,I'm currently trying to make a report of computers where the assigned_to field and owned_by field are different. I know, you will probably think "Just use the 'is different' operator in the filters". The problem is that Servicenow had the great id...
Flow designer- How to pass string value from list collector
Hi All, I have a requirement where I have to convert the list collector to array of string for that i got help from community-Using list collector in Flow Designer 'For Each lo... - ServiceNow Community In my case I want to pass string value of list ...
Resolved! How to set a discovery schedule to run 2 times a week
Is it possible to set the discovery schedule to run on a Monday and then again on a Wednesday?Thanks,John
Checklist in servicenow
Hi experts, I want to enable checklist to catalog items, And I found we need "checklist pro" plugin to enable it, but seems like we need to buy it. But I also found there is a "checklist" plugin already installed.I want to understand what can be done...
Resolved! Catalog Item Free Text Quantity Field
Hi, I'm having some technical difficulties about the catalog item quantity field. The question is, how can I make the quantity field in the catalog item unlimited (like integer field). It is an integer field but I assume due to portal configurations ...
Resolved! Get Multiple Values from one key in system properies
Good Morning guys,I have a system property, with multiple keys in it, and each key has multiple values in it, I am hoping if someone can please help me with a script that can fetch the values of the key from the system property. System Property Name ...
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