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‎04-28-2020 03:35 AM
Since upgrading to Orlando the following script has stopped working on the portal:
g_form.setMandatory("<variable set>", false);
g_form.setDisplay("<variable set>", false);
After playing with it I found that it was just the setMandatory that is not working, I'm not sure if this is intentional or a bug with Orlando.
Are there any other ways of doing the same thing without having to set all variables to be not mandatory individually as there are a quite a few variable and they might change at a later stage.
Solved! Go to Solution.
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Request Management
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Service Catalog
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‎05-11-2020 01:57 AM
ServiceNow have told me that they have raised a problem and are targeting a fix for Paris.

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‎04-28-2020 03:40 AM
Hi Luke,
I don't see this issue listed as one of the PRB here https://docs.servicenow.com/bundle/orlando-release-notes/page/release-notes/quality/orlando-all-othe...
For testing purposes, could you please create a test catalog item and include a sample script to set field mandatory. This will enable us to determine if the issue is for a specific item or across all items.
- Pradeep Sharma
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‎04-28-2020 04:05 AM
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‎04-28-2020 04:37 AM
Hi Luke,
any error you could see in browser console?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎04-28-2020 04:50 AM