Could someone please explain why the URL export functionality doesn't seem to work with JSON format using the provided examples? Link 1 : https://<serviceNow-instance-name>/u_sn_sm_finance_request_list.do?XLSX&sysparm_query=company.u_delivery_center%...
Hi experts,We have a requirement to apply reference qualifier for a reference field based on for form view. We have 2 views for location table say A & B. The reference qualifier specified on the Dictionary entry should be applicable only for view A a...
Event fired but notification not sent in ServiceNow, please help me resolve.Created an event in event registry, and called in scheduled job, event is successfully triggered but notification not sent.Event Registry:Notification:Event triggered success...
Hi all,I want to do these two things when onHold Checkbox is checked on sc_task form:1) Make Additional comments as visible and mandatory2) Shows the "Additional Comments" as long as the checkbox "on Hold" is checked, (non mandatory after first chang...
Hi All, We have Description field o the incident form and its type is String.We have another field HTML Description and its type is HTML, where we are copying the Description into HTML Description field using one UI ACTION.The issue is when we copy t...
Hi Friends, How to achieve it ?
Hi , I need some help in placing this help text "Enter the name " - within the field in a reference field to User table . once we select any values it gets removed .
How to know the instance Time Zone ? Specific to instance Like DEV instance ?
Hi, We have a requirement to apply reference qualifier for a reference field based on for form view. We have 2 views for location table say A & B. The reference qualifier specified on the Dictionary entry should be applicable only for view A and not ...
Hello Community, When a user having ITIL role search a ticket from IT view they could see the tickets but without ITIL role they are not able to see those tickets from portal that they are able to see from IT view. How may I start troubleshooting??...
Hi Everyone, I was looking up for possible solutions similar to this article to generate the approvals based on the assignment group of the Change Tasks under a change request when it has been moved authorized state. https://www.servicenow.com/commun...
Hi Team, I have a inbound action,and want to process that only if the sender of the email is present in the user table.Can anyone help me ,how cam I apply this condition in my Inbound action. Any help would be appreciated. Regards,Karan
How to change the owner for report?We have 10 no s report for one use who was resigned recently , now our customer want to change the owner of this report to some other personHow to achieve this ?I cab able to saw all reports and its created by ex em...
Hi Team, Good Day. Please help me for the below story. We require to send a Birth Day Notification Email on the user’s Birthdate. For Example, Your Birth Date is on 24 April 1996 so you get a Notification on 24 April. You have to perform the task...
Hi I was hoping someone could help with an onSubmit() client script?The script is to prevent a catalog item from being submit if a boolean variable is false with a simple alert. I get the alert and the the item won't allow me to submit which is what ...
