Get User ID of caller while retriving incidents using REST Explorer

Michael51
Tera Guru

Hi All ,

External System is using GET method to get Incidents , changes and Problem from ServiceNow using Task Table , everything Works good , but here the latest requirement was to Show "Created by  with user ID" instead user name 

Example : Abel tutor it should show ABEL 

 

I have tried to extend field from reference and tried to add in the table but it is not working 

 

can anyone help me how to get access to user fields in rest api explorer to dot walk 

 

@Ankur Bawiskar  @Maik Skoddow 

6 REPLIES 6

Hello @Ankur Bawiskar  

 

can we get by Opened by user ID ? there are if we get details with opened by 

opened by is reference field

@Michael51 

if table has opened_by then you can use it and dot walk to name field

the endpoint they are hitting they must be using fields to get information there you can inform them to add this opened_by.name

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader