Get User ID of caller while retriving incidents using REST Explorer
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08-31-2023 09:48 PM
Hi All ,
External System is using GET method to get Incidents , changes and Problem from ServiceNow using Task Table , everything Works good , but here the latest requirement was to Show "Created by with user ID" instead user name
Example : Abel tutor it should show ABEL
I have tried to extend field from reference and tried to add in the table but it is not working
can anyone help me how to get access to user fields in rest api explorer to dot walk
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08-31-2023 11:33 PM
Hello @Ankur Bawiskar
can we get by Opened by user ID ? there are if we get details with opened by
opened by is reference field
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08-31-2023 11:46 PM
if table has opened_by then you can use it and dot walk to name field
the endpoint they are hitting they must be using fields to get information there you can inform them to add this opened_by.name
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader