Getting error: Password is too long | JIRA Integration

[IAmIshan]

I'm getting below error whenever i paste Token (copying from JIRA account) as password

Action abort: Password value is too long and could be truncated after encryption. Please either reduce password length or increase field size.

I have already increased Max length to 2000 for password field in discovery_credentials and basic_auth_credentials tables.

Anything that I'm missing..

[PGhate]

Hello,

Try changing 'password' field length from 'sys_auth_profile_basic'  table. 

[Mangesh8]

Please refer this ServiceNow KB article. It worked for me.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1269878

[kiranit396]

By Default the Space currently(WAshington ) been given as 2048 at credentials discovery table but that is not resulting same length to Password field in sys_auth_basic_profile table. it may need to be updated manually in that table as well.

Only Question being if upgrade happens will it overwrite the password length back to original password length.