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02-07-2014 12:08 PM
My goal is to allow users to search Asset records using the Global Search bar in the top-right corner.
I have added the alm_asset table to the Search Groups, yet when I search an Asset by Asset Tag or Serial Number, no results are returned.
Any help or advice is greatly appreciated. Thank you!
Solved! Go to Solution.
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02-07-2014 09:03 PM
Hi Juabbott,
I would check to see if your alm_asset table is being indexed (Text Index is checked on the Collection dictionary entry for that table) and if it is already set, you will probably need to re-index the table.
You can index a single table by following the steps found here:
Administering Zing Text Search - ServiceNow Wiki
Let me know if this works out for you
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02-07-2014 09:03 PM
Hi Juabbott,
I would check to see if your alm_asset table is being indexed (Text Index is checked on the Collection dictionary entry for that table) and if it is already set, you will probably need to re-index the table.
You can index a single table by following the steps found here:
Administering Zing Text Search - ServiceNow Wiki
Let me know if this works out for you
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02-10-2014 08:48 AM
That worked! Thank you, Mike.
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02-10-2014 09:04 AM
No problem!
Glad to help!
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04-02-2014 09:51 AM
Helped my fix a similar issue in our environment.
