Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

GlobalServiceCatalogUtil is causing issue

venkat101
Tera Guru

When opening my approvals on service portal a widget is failing. when i look into the widget server script i see this is what causing the issue:

j.variables = new GlobalServiceCatalogUtil().getVariablesForTask(task, true);

 

error: i get in logs is "source unknown".

 

 

venkat101_0-1679501386279.png

#itsm #service portal Service Portal Widget failing 

0 REPLIES 0