Group Member Approval
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‎02-25-2025 01:20 AM
I have a requirement for group approval. Condition is
1. Member "X" should always approve before RITM move forward. If member "X" approves, flow can move to next stage.
or
2. If any other group member approves, it should wait for user "X" to approve before moving it forward.
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‎02-25-2025 01:38 AM
hi @David Boom
To implement this group approval logic, you can create a Multi-User Approval Flow or Approval Workflow that incorporates the conditions you've outlined.
In your Flow Designer, create an Approval step that waits for the group's approval. Specify the group members and the conditions for approval.
After group member approves, you’ll want to check if Member X has approved. If they haven't, pause the flow until they do.
Once Member X approves, you can continue the flow to the next stage, either by directly moving to the next task or updating the workflow status.
I hope my answer helps you to resolve your issue, if yes please mark my answer helpful and correct.
thank you
Rajesh
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‎02-25-2025 01:38 AM
Hi @David Boom
It seems that it's not directly possible. You can add a number of users, but not a specific user to a group. If that's the case, it would be better to create a new action requesting approval and add this user individually.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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‎02-25-2025 01:44 AM
Hi @David Boom, 'Person X' is a member of the 'CAB Approval Group' as well. The final approvals will remain in 'Requested' state until 'Person X' gives their approval, even after all other members have approved.