Groups reference

Sooriya3
Giga Guru

Hi

We have had to update some groups in our instance and marked the old ones as deprecated.

for eg

company_SD(deprecated) is the old one and company_SD is the new one. The old one is marked active=false. And members to the groups have been added. The challenge I am facing is to figure out where all the old group is referenced and update with the new group name.

For instance, the group is used to update the "managed by" group in the business service table. We have updated them now. Updates in workflows etc is underway.

Is there a way to figure out where all groups are refenced to so that we can review these proactively?

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sooriya3 

 

Have a look here:

 

https://www.servicenow.com/community/itsm-forum/how-to-find-usage-details-associated-with-groups/m-p...

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