Groups reference
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‎07-24-2025 04:12 AM
Hi
We have had to update some groups in our instance and marked the old ones as deprecated.
for eg
company_SD(deprecated) is the old one and company_SD is the new one. The old one is marked active=false. And members to the groups have been added. The challenge I am facing is to figure out where all the old group is referenced and update with the new group name.
For instance, the group is used to update the "managed by" group in the business service table. We have updated them now. Updates in workflows etc is underway.
Is there a way to figure out where all groups are refenced to so that we can review these proactively?
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‎07-24-2025 04:13 AM
Hi @Sooriya3
Have a look here:
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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