Help in Phone Number formatting in variable

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Ljone
Giga Contributor

‎07-13-2022 08:22 PM

HI Experts, 

Kindly help me, I have a mobile number variable in Single line type. 

If entered as 0420111111, it should format as +61 420 111 111 and should happen onChange action.

i tried creating an Onchange catalog client script with below code i found but it is only accepting 10 digits and would not display the correct format. ANY HELP WOULD BE APPRECIATED. THANK YOU!

 

  var pattern = /^\(\d{3}\)\s\d{3}-\d{4}$/; //(xxx) xxx-xxxx
    var phone = g_form.getValue('u_mobile_phone');
    if (!pattern.test(phone)) {
        phone = phone.replace(/\D/g, '');
        var regex = /^\d{10}$/;
        var is_valid = regex.test(phone);
        if (!is_valid) {

            g_form.clearValue('u_mobile_phone');
            alert('Invalid phone number. Please enter 10 digits');

        } else {

            phone = '(' + phone.slice(0, 3) + ') ' + phone.slice(3, 6) + '-' + phone.slice(6, 10);
            g_form.setValue('u_mobile_phone', phone);
        }
    }

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SumanthDosapati
Mega Sage
Mega Sage

‎07-14-2022 06:05 AM

Hi, Try this 

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
   if (isLoading || newValue === '') {
      return;
   }

	var pattern = /^\+\d{2}(?:\s\d{3}){3}$/;
    if(!pattern.test(newValue))
		{
			var length = g_form.getValue('u_mobile_phone').length;
			if(length != 10)
				{
					g_form.clearValue('u_mobile_phone');
					g_form.showErrorBox('u_mobile_phone', 'enter 10 digits only');
				}
			else
				{
					g_form.setValue('u_mobile_phone', '+61 ' + newValue.slice(1,4) + ' ' + newValue.slice(4,7) + ' ' + newValue.slice(7));
				}
		}
   
}

 

Example input : 0420111111

Example Output : +61 420 111 111

 

Example input : 0420111

Example Output : Enter 10 digits error

 

Mark as correct and helpful if it solved your query.

Regards,
Sumanth

 

Regards,

Sumanth

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Harish KM
Kilo Patron
Kilo Patron

‎07-13-2022 08:24 PM

Hi your checking regex to enter only 10 digits. In string even spaces will be counted so you need to allow atleast 15 digits including spaces

Regards
Harish
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Musab Rasheed
Tera Sage
Tera Sage

‎07-14-2022 05:35 AM

Hello,

Try to do this using below method

https://community.servicenow.com/community?id=community_article&sys_id=ebcf2b6edbd7d0103daa1ea668961973

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab

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palanikumar
Giga Sage

‎07-14-2022 05:49 AM

Hi,

Use this script for your requirement

  var pattern = /^\(\d{3}\)\s\d{3}-\d{4}$/; //(xxx) xxx-xxxx
    var phone = g_form.getValue('u_mobile_phone');
    if (!pattern.test(phone)) {
        phone = phone.replace(/\D/g, '');
        var regex = /^\d{10}$/;
        var is_valid = regex.test(phone);
        if (!is_valid) {
            g_form.clearValue('u_mobile_phone');
            alert('Invalid phone number. Please enter 10 digits');
        } else {
            phone = '+61 ' + phone.slice(1, 4) + ' ' + phone.slice(4, 7) + ' ' + phone.slice(7, 10);
            g_form.setValue('u_mobile_phone', phone);
        }
    }
Thank you,
Palani
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Ljone
Giga Contributor
In response to palanikumar

‎07-14-2022 06:04 AM

Hi palanikumar,

I tried this code but it is giving me the alert "Invalid phone number. Please enter 10 digits". Although i have tried several times inputting 10 digits.

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