Help!!! Knowledge article ''Publish'' button is missing

Kiff
Giga Expert

Knowledge articles are missing the ''Publish'' button when created. Stuck in ''review'' workflow. How do I get the ''publish'' button to display on the knowledge form??

Thanks

4 REPLIES 4

Prateek kumar
Mega Sage

Are there any approvals tied to the Articles waiting to be approved??


Please mark my response as correct and helpful if it helped solved your question.
-Thanks

No. The articles do not require any.

pavan9885
Tera Guru

Hi Kiff

 

Please let us know is there any workflow trigerred for previously published articles . And please go through the below link it will help you .

 

 

https://community.servicenow.com/community?id=community_blog&sys_id=ec5e2aaddbd0dbc01dcaf3231f961939&view_source=searchResult

manish64
Giga Guru

check ui action ''Publish'' button contion 

!(new KBCommon().isStackNameDialog()) && (new KBKnowledge().canPublish(current))

check this ui action condtion

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