Is there a way to change the background color of a row in the list view based on the values (so like a conditional formatting)?Use Case Example: if a incident list view, change the priority 1 rows to have a background of red. or if a task with a o...
Hi all, I am fairly new to using the flow designer. I have a requirement to trigger a fulfillment task to an assignment group 'ABC' after the request is submitted on the portal. Any tips on how this can be achieved? Thanks,Mallika
Hi,I want to create a notification that will be sent when the catalog task is closed (it will concern assigning a given role to the user) and sent to an e-mail address so that they can grant access from their side. I would like this notification to s...
Hello,I need to configure the "back-end" service catalog (not the service catalog from the portal). But i couldn't figure out where i can configure this.e.g. remove this "cart" viewOr to remove the "stage" column from the "order status" pageI know th...
Hello guys,I am facing an issue with connecting SAP/SOAP services. When I test my SOAP message function i get an 500 Error the response is the following:When I comment line 84, the HTTP status is 200, so the 500 Error comes from the Entertime variabl...
Hi Team, Can you please help me on the below query.I have written script when snapshot required option is selected i can able to select the requested item number for this i have add filter like created by me and active is true it show the requested u...
I have tried disabling the UI action in a onChange client script through the below code:g_form.setDisabled('request_approval', true); but this is not working,can anyone suggest any alternatives?
I'm preparing for exam and some of below questions are confusing so if you guys give me correct answer that would be great Who can send the Policy back to draft or forward it by requesting approval? (Select three)ApproversOwning GroupOwnerReviewers ...
Hi everyone!I need help with a question, how to add MRV to an existing ticket? I need it to stay in this format But when I try to insert it it stays in this formatI'm using background script to build the solution because I need to run code for this
Hi. I'm building a REST Message application to get data from a third-party API. However I'm stuck at the authentication setting. To get the data I need, I need to use a bearer token, but this token only lasts for one hour. So I need to get the token ...
Hi All, I have 10 records only on whole table , now I want to update records So When do we use next(), hasNext() and _next()
Hi,I have one requirement on reports,in reports I am using the score, to display the count of records, but when i click on the score it shows us a list view of that table for which we have created a report. so i want to configure a list view for that...
I have been asked to create a report showing the groups handling SCTASKs associated with Catalog Items. Is there a way to report on Catalog Item usage based on associated SCTASKs?
Hi Everyone, A normal itil users unable to see application service records on cmdb_ci_service table. Thanks, Preethi
This pertains to the two step checkout process in service portal which popups an Order Confirmation. We want to hide the Requested For field but still include the Deliver & Special instructions. i've been spending a fair time looking at other commun...
