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Resolved! How to hide Edit row and Remove row on MRVS

Hello I've managed to hide the Add and Remove buttons in the MRVS (Multi-Row Variable Set). Now, I need to hide the Edit and Remove row icons as well. There's a variable called 'Contract Number,' and when it changes, certain data is automatically pop...

KartikMagadum_0-1700561128617.png

Resolved! List view will disappear?

Greetings Community,  I've heard that ServiceNow plans to phase out the standard list view (e.g., All -> Incident/Problem - All) and encourages us to transition to the "Service Operations Workspace." Can anyone confirm if this is accurate? Frankly, I...

suprinder90 by Tera Contributor
  • 969 Views
  • 2 replies
  • 2 helpfuls

Resolved! instance scan checks

HiI want to know what is the purpose of "Run condition" field in the checks. give some examples using that field. Is this field helpful to avoid script or for low code? 

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shivaadapa by Tera Expert
  • 1565 Views
  • 13 replies
  • 10 helpfuls

Attachment should mandatory on service portal

Hi All,I have create one service catalog in which there is one variable called Bank Statement, with type of yes and no.when user select yes in Bank Statement at that time Attachment will be mandatory. Please let me know how to resolved above requirem...

keval3 by Tera Contributor
  • 398 Views
  • 4 replies
  • 0 helpfuls

Restrict global search for a table

I need to restrict global search for custom table that is externed task, there is a Read ACL that is giving access to admins, but i want to restrict the global search admins.i have added this table in glide.ui.no_text_search property list still not w...

sasi by Tera Contributor
  • 358 Views
  • 1 replies
  • 0 helpfuls

How to add mutiple users in one time in the list collector variable

Hi, I have a list collector with "User" table as list. Suppose I have 4 users as "Abel Tuter", "Abel com", "Abel qwert", "Abel itsm" as users. if I search for "abel" then it will list out the 4 users. How to add all 4 users at a time with out searchi...

snow57 by Tera Contributor
  • 217 Views
  • 1 replies
  • 0 helpfuls

Resolved! Change background color of row in List view based on values

Is there a way to change the background color of a row in the list view based on the values (so like a conditional formatting)?Use Case Example:  if a incident list view, change the priority 1 rows to have a background of red.   or if a task with a o...

VL10 by Tera Expert
  • 1864 Views
  • 2 replies
  • 0 helpfuls

change the favicon for Background Scripts

Hi,I changed the favicon for my instance in two places:1 - in the system property.2 - in the service portal page.However, whenever I go to this page: https://<instance URL>/sys.scripts.dothe favicon stays the default one and is not the new one Does a...

Using Flow Designer to assign a fulfillment task

Hi all, I am fairly new to using the flow designer. I have a requirement to trigger a fulfillment task to an assignment group 'ABC' after the request is submitted on the portal. Any tips on how this can be achieved? Thanks,Mallika

Resolved! Upgrade issue

Hi All, Actually our instances got upgraded automatically upto production, unfortunately after 13 days we found out that all instances got upgraded to Vancouver. Please let me know what I need to do now. Previously I did upgrade, after upgrade I chec...

Aditya253 by Kilo Guru
  • 921 Views
  • 1 replies
  • 1 helpfuls

Is there a way to synchronize with getXml?

When I try to use getXmlWait, the error'Access to getXmlWait is not available in scoped applications' appears as shown in the picture. Even if return from callback, synchronization is not possible when use getXML.After getting the value from callback...

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autopopulate value based on selecting the value in other field

Hi Community, I have 2 requirements: 1. In catalog form there are 2 fields badge access location (reference to cmn_location table) and location type (single line)...on selecting any location in badge access location field its location type needs to b...

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suuriya by Tera Contributor
  • 337 Views
  • 3 replies
  • 0 helpfuls