Help with Change Request Lead time

[Wendy Peterson]

So our Change Manager wants me to update our Change Requests "The general lead-time is 10 days and anything from submit date to planned implementation date that is less than 10 days technically is an expedited change. Is there a way we can create system logic to monitor this and require the person to identify why this is expedited"

Currently we have a Planned Start Production Date (start_date) Is there anything I can do so it identifies the start_date if its less than 10 business days the it makes our field "u_expedite_change = true" which is a checkbox.

I tried to create a UI Policy see attachment but it doesn't work. Not sure why

I also thought maybe I could do something with a Business Rule and Glide Dates but can't figure out which one is for 10 days from now
http://wiki.servicenow.com/index.php?title=GlideSystem_Date_and_Time_Functions - Maybe 'start_date', '>' gs.beginningOfToday(10)???? I know it's probably something like that??? Can anyone help


Thanks so much

[Wendy Peterson]

I already have that in place - Thanks so much for your help in this matter...