Hi Everyone, I need to grey out the select box choice from the variable. Like the choice should be visible but it should not be selectable

DhanaLakshmi7
Tera Contributor

 I need to grey out the select box choice from the variable. Like the choice should be visible but it should not be selectable.

Please can any suggest me what has to be done.

Even I have tried the below link but it is not working for me.

https://servicenowguru.com/scripting/client-scripts-scripting/removing-disabling-choice-list-options/

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@DhanaLakshmi 

I used this script and it worked for native and not portal

onLoad Client Script

function onLoad() {
	//Type appropriate comment here, and begin script below

	var control = g_form.getControl('drop_down'); // your variable name
	var options = control.options;
	for (var i = 0; i < options.length; i++) {
		var option = options[i];
		var ov=option.value;
		if (ov == 'apple') {
			control.options[i].disabled = 'true';
		}
	}
}

Native: It disabled the apple choice

find_real_file.png

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

15 REPLIES 15

@DhanaLakshmi 

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Thanks!
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

 

I am not sure how I can do in portal please can you explain to me clearly what has to be done.

Thanks for helping for form view.

 

Thanks

@DhanaLakshmi 

you will have to do some DOM manipulation which is not recommended.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Okay thanks Ankur, then we don't have solution for this other than DOM manipulation.

@DhanaLakshmi 

Correct and I won't recommend DOM manipulation.

If my answer helped you in any way, please mark it as correct and helpful.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader