Hide Empty Variables in RITM and Task

[Santhosh23]

Hi All,

I am working in service catalog. after submitting the service catalog i want to display only the variables which is available on the form view. I wrote some UI policy to hide some fields based on conditions.

But in RITM and Task all variables is showing including empty variablles. could you please help me on this.

[Shane J]

That's because those are 'false' not empty.

[Indrajit]

hey santhosh,

refer below link might help you,

https://www.servicenowguru.com/scripting/business-rules-scripting/hide-empty-variables-standard-form...

https://servicenowscholar.com/2019/07/01/hiding-empty-variables-in-the-variable-editor-scoped/

https://servicenowscholar.com/2019/07/01/hiding-empty-variables-in-the-variable-editor/

kindly mark Correct and Helpful if applicable

Regards,

Indrajit.